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Terms of Service

Please read these terms carefully before using our services

1. Introduction

Welcome to Buy Naturals. These Terms of Service ("Terms") govern your use of our website, platform, and services (collectively, the "Services") provided by Buy Naturals ("we," "us," or "our"). By accessing or using our Services, you agree to be bound by these Terms. If you do not agree to these Terms, please do not use our Services.

Our Services are designed specifically for nutraceutical businesses to process payments globally. By using our Services, you represent and warrant that you are using them for legitimate business purposes related to nutraceutical products and services.

2. Account Registration and Security

To use our Services, you must create an account. You agree to provide accurate, current, and complete information during the registration process and to update such information to keep it accurate, current, and complete.

You are responsible for safeguarding your account credentials and for all activities that occur under your account. You agree to notify us immediately of any unauthorized use of your account or any other breach of security. We cannot and will not be liable for any loss or damage arising from your failure to comply with this section.

2.1 Account Eligibility

To be eligible to use our Services, you must:

  • Be at least 18 years old
  • Have the legal capacity to enter into a binding contract
  • Operate a legitimate nutraceutical business
  • Comply with all applicable laws and regulations
  • Not be prohibited from using payment processing services under applicable law or regulation

2.2 Account Verification

We may require you to provide additional information to verify your identity and business. This may include, but is not limited to:

  • Business registration documents
  • Tax identification numbers
  • Personal identification of business owners or officers
  • Bank account information
  • Product information and certifications

We reserve the right to refuse service, terminate accounts, or remove content at our sole discretion if we determine that you have violated these Terms or that your business does not meet our eligibility requirements.

3. Payment Processing Services

Our Services enable you to accept payments from customers for nutraceutical products and services. By using our payment processing services, you agree to the following:

3.1 Payment Processing Fees

You agree to pay all applicable fees for the use of our payment processing services as outlined in your service agreement or on our pricing page. Fees may vary based on your plan, transaction volume, and other factors. We reserve the right to change our fees upon notice to you.

Fee Type Description
Transaction Fee A percentage of each transaction plus a fixed amount
Chargeback Fee Fee applied when a customer disputes a charge
Currency Conversion Fee Fee for converting between currencies
Monthly Subscription Fee Recurring fee for access to platform features

3.2 Payout Schedule

We will transfer funds to your designated bank account according to the payout schedule specified in your account settings. Standard payout schedules are typically 2-3 business days, but may vary based on your location, account history, and other factors.

3.3 Reserves

We may, at our discretion, place a reserve on a portion of your funds to cover potential risks, including but not limited to chargebacks, refunds, or other payment disputes. The amount and duration of any reserve will be determined based on your transaction history, business model, and risk profile.

3.4 Prohibited Activities

You agree not to use our Services for any illegal or prohibited activities, including but not limited to:

  • Sale of illegal products or services
  • Sale of counterfeit or unauthorized products
  • Money laundering or terrorist financing
  • Fraudulent transactions
  • Processing payments for third parties
  • Making false or misleading claims about products

Important: While we specialize in payment processing for nutraceutical businesses, you are solely responsible for ensuring that your products comply with all applicable laws and regulations in the jurisdictions where you sell them. This includes but is not limited to food safety regulations, labeling requirements, and marketing claims.

4. Intellectual Property Rights

The Service and its original content, features, and functionality are and will remain the exclusive property of Buy Naturals and its licensors. The Service is protected by copyright, trademark, and other laws of both the United States and foreign countries. Our trademarks and trade dress may not be used in connection with any product or service without the prior written consent of Buy Naturals.

You may not duplicate, copy, or reuse any portion of the HTML/CSS, JavaScript, or visual design elements or concepts without express written permission from Buy Naturals.

5. Limitation of Liability

In no event shall Buy Naturals, nor its directors, employees, partners, agents, suppliers, or affiliates, be liable for any indirect, incidental, special, consequential or punitive damages, including without limitation, loss of profits, data, use, goodwill, or other intangible losses, resulting from:

  1. Your access to or use of or inability to access or use the Service;
  2. Any conduct or content of any third party on the Service;
  3. Any content obtained from the Service; and
  4. Unauthorized access, use or alteration of your transmissions or content, whether based on warranty, contract, tort (including negligence) or any other legal theory, whether or not we have been informed of the possibility of such damage.

Our liability is limited to the maximum extent permitted by law. In jurisdictions that do not allow the exclusion or limitation of liability for consequential or incidental damages, our liability shall be limited to the maximum extent permitted by law.

6. Indemnification

You agree to defend, indemnify, and hold harmless Buy Naturals and its licensee and licensors, and their employees, contractors, agents, officers, and directors, from and against any and all claims, damages, obligations, losses, liabilities, costs or debt, and expenses (including but not limited to attorney's fees), resulting from or arising out of:

  1. Your use and access of the Service;
  2. Your violation of any term of these Terms;
  3. Your violation of any third-party right, including without limitation any copyright, property, or privacy right; or
  4. Any claim that your content or products caused damage to a third party.

This defense and indemnification obligation will survive these Terms and your use of the Service.

7. Governing Law

These Terms shall be governed and construed in accordance with the laws of the State of California, United States, without regard to its conflict of law provisions.

Our failure to enforce any right or provision of these Terms will not be considered a waiver of those rights. If any provision of these Terms is held to be invalid or unenforceable by a court, the remaining provisions of these Terms will remain in effect.

8. Changes to Terms

We reserve the right, at our sole discretion, to modify or replace these Terms at any time. If a revision is material, we will provide at least 30 days' notice prior to any new terms taking effect. What constitutes a material change will be determined at our sole discretion.

By continuing to access or use our Service after any revisions become effective, you agree to be bound by the revised terms. If you do not agree to the new terms, you are no longer authorized to use the Service.

9. Contact Us

If you have any questions about these Terms, please contact us:

Email: [email protected]

Address: 123 Payment Plaza, Suite 400, San Francisco, CA 94103, United States

Phone: +1 (555) 123-4567

Last updated: April 15, 2025

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If you've purchased a product and need customer support, please contact our dedicated support team at +1 (786) 917-3235. Our representatives are available 24/7 to assist you with any questions or concerns about your purchase.