How we protect your business and customer data
At Buy Naturals, security is our top priority. We understand that as a payment processor for nutraceutical businesses, we are entrusted with sensitive financial and personal information. We employ industry-leading security measures and best practices to ensure that your data and transactions are protected at all times.
Our security program is built on multiple layers of protection, continuous monitoring, and regular assessments to stay ahead of emerging threats. We comply with the highest industry standards and regulations to provide you with a secure payment processing environment.
Comprehensive protection for your business and customers
All sensitive data is encrypted in transit and at rest using industry-standard encryption protocols (TLS 1.2+, AES-256).
Advanced fraud detection systems using machine learning algorithms to identify and prevent suspicious transactions.
Multi-factor authentication (MFA) and strong password policies to protect account access.
24/7 monitoring of our systems for suspicious activities and potential security threats.
Regular penetration testing, vulnerability assessments, and security audits by independent third parties.
Redundant systems and regular backups to ensure business continuity and data protection.
Secure API endpoints with authentication, rate limiting, and input validation to prevent abuse.
Strict access controls and the principle of least privilege to limit data access to authorized personnel only.
Meeting the highest industry standards
Buy Naturals is a Level 1 PCI DSS (Payment Card Industry Data Security Standard) compliant service provider. This is the highest level of compliance, requiring annual on-site assessments by a Qualified Security Assessor (QSA) and quarterly network scans by an Approved Scanning Vendor (ASV).
Our PCI DSS compliance ensures that we maintain a secure network, protect cardholder data, maintain a vulnerability management program, implement strong access control measures, regularly monitor and test our networks, and maintain an information security policy.
We have successfully completed SOC 2 Type II audits, demonstrating our commitment to security, availability, processing integrity, confidentiality, and privacy. The SOC 2 reports are available to customers upon request under NDA.
Our information security management system (ISMS) is certified under ISO 27001, the international standard for information security. This certification validates our systematic approach to managing sensitive company and customer information.
We comply with global data protection regulations, including the General Data Protection Regulation (GDPR) in Europe and the California Consumer Privacy Act (CCPA) in the United States. Our privacy practices are designed to protect personal data and respect individual privacy rights.
How we implement security throughout our organization
We follow secure software development lifecycle (SDLC) practices to ensure security is built into our products from the ground up:
Our network infrastructure is designed with multiple layers of security:
We implement comprehensive measures to protect sensitive data:
Our security culture extends to all employees:
We have a comprehensive incident response plan in place:
Help us improve our security
We value the input of security researchers and the broader community in helping us maintain high security standards. If you believe you've found a security vulnerability in our services, we encourage you to report it to us through our responsible disclosure program.
Please report security vulnerabilities to:
Email: [email protected]
PGP Key: Available on our security page
We commit to:
Join hundreds of nutraceutical businesses that trust Buy Naturals with their payments
START YOUR FREE 30-DAY TRIALIf you've purchased a product and need customer support, please contact our dedicated support team at +1 (786) 917-3235. Our representatives are available 24/7 to assist you with any questions or concerns about your purchase.